Terms & Conditions

Legacy Mobile Services LLC
Last Updated: 01/15/2026

These Terms of Service (“Terms”) govern your access and use of the Legacy Mobile Services LLC (“Legacy”) website and all mobile services offered. By booking an appointment or using our website, you agree to these Terms.

1. Services

Legacy provides mobile oil changes and basic automotive maintenance. All services depend on technician availability and safe working conditions at the service location.

2. Appointment Requirements

Customers must:

Provide accurate vehicle and contact information
Ensure the vehicle is accessible, legally parked, and on level ground
Remove obstructions or hazards from the service area
Be available or reachable during the scheduled appointment

Legacy may cancel or reschedule service if conditions are unsafe or the information provided is inaccurate.

3. Payments

Payment is due before or at the time of service.
We accept approved electronic and card payments through secure processors.

Failure to pay may result in cancellation of service and/or refusal of future service.

4. Refund Policy

Legacy Mobile Services LLC strives for complete satisfaction. Refunds may be issued under the following conditions:

Full Refunds Are Available When:

Service is canceled at least 24 hours before the appointment
Legacy cannot complete the service due to technician or equipment issues
Overpayment or duplicate charges occur

Partial Refunds or No Refunds Apply When:

You cancel within 24 hours of the appointment
Work has already been started or completed
A service cannot be completed due to customer-provided incorrect information
Unsafe conditions prevent completion of service
Customer-supplied parts fail or cause additional damage

Refunds, when approved, are typically processed within 3–7 business days.

5. Service Limitations

Legacy Mobile Services LLC will not perform services in or on:

Unsafe terrain (steep slopes, uneven ground, soft ground, or icy surfaces)
Areas where automotive work is prohibited (private property restrictions, HOAs, etc.)
Locations deemed unsafe due to weather, traffic, or other hazards

Mechanical Limitations

We do not diagnose or repair major mechanical issues.
We do not guarantee results or performance of:

Customer-supplied parts
Vehicles with pre-existing mechanical issues
Vehicles modified beyond original specifications

Vehicle Condition

If a vehicle has pre-existing leaks, stripped components, damaged drain plugs, or other issues that make service unsafe or impossible, Legacy reserves the right to refuse or discontinue service.

6. Liability & Disclaimers

To the fullest extent allowed by law:

General Disclaimer

Legacy Mobile Services LLC is not responsible for:

Pre-existing vehicle conditions
Damage resulting from failing mechanical parts
Issues caused by debris, rust, modifications, or poor previous service
Damage caused by customer-supplied parts
Delays due to weather, emergencies, or unforeseen circumstances

Limitation of Liability

Our total liability is limited to the amount paid for the service performed.

No Guarantee or Warranty

Legacy guarantees that all work is performed professionally and competently.
However, we do not guarantee:

Vehicle performance
Longevity of parts
That a vehicle is free from other mechanical issues not related to our service

7. Customer Responsibilities

You agree to:

Ensure safe working conditions
Provide truthful and accurate information
Secure pets, children, and obstacles during service
Notify Legacy of leaks, damage, or concerns with your vehicle
Follow recommended service intervals

8. Intellectual Property

All website content—including logos, branding, text, images, graphics, and layouts—is the property of Legacy Mobile Services LLC.
Unauthorized use or reproduction is prohibited.

9. Changes to Terms

These Terms may be updated at any time. Changes become effective immediately when posted.

10. Contact

Legacy Mobile Services LLC
Email: info@legacymobileservices.com
Phone: (360) 324-3669