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Privacy Policy

PRIVACY POLICY

Last Updated: September 10, 2026

At Legacy Mobile Services LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a service inquiry, or use our mobile client booking portal.

1. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us when you request an automotive service quote, book an appointment, or contact us directly. This information includes:

  • Personal Identifiers: Your name, phone number, and email address.

  • Location Data: Service addresses or zip codes required to dispatch our mobile mechanic truck to your vehicle.

  • Vehicle Information: Year, make, model, engine size, and/or Vehicle Identification Number (VIN) required to accurately diagnose your vehicle and source replacement parts.

  • Service Details: Descriptions of vehicle symptoms, photos of mechanical issues, and service history logs.

2. HOW WE USE YOUR INFORMATION

We use the information we collect strictly to operate our business and deliver professional mobile repair services, including to:

  • Schedule appointments, dispatch technicians, and manage route logistics.

  • Provide accurate repair estimates and process invoices.

  • Send automated service confirmations, route updates, or follow-up communications.

  • Maintain a secure account and service history within our custom client portal.

  • Respond to customer service requests, feedback, or support inquiries.

3. SHARING AND DISCLOSING YOUR INFORMATION

Legacy Mobile Services LLC does not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers strictly necessary to fulfill your requests, including:

  • Parts Procurement Gateways: Sharing basic vehicle specifications (like the VIN) with local parts distributors to source the correct mechanical components for your repair.

  • Payment Processing: Securely routing financial transactions through our authorized merchant providers.

  • Legal Obligations: Disclosing information if required to do so by law, court order, or to protect the safety, rights, or property of our business, technicians, or community.

4. DATA SECURITY AND RETENTION

We implement commercial-grade digital security measures designed to protect your personal identifiers and vehicle files from unauthorized access, alteration, or disclosure. We retain your customer profile and service logs for as long as necessary to provide ongoing maintenance support, comply with tax/legal obligations, or resolve mechanical warranty inquiries.

5. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location, you may have specific rights regarding your personal data. At any time, you may:

  • Review, update, or correct the contact and vehicle information on file.

  • Request that we delete your personal lead information (provided it is no longer required to fulfill active service contracts or legal invoicing requirements).

  • Opt out of receiving non-essential updates or follow-up messages.

6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time to reflect operational or regulatory changes. Any updates will be posted directly to this web page with a revised "Last Updated" date.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:

  • Business Name: Legacy Mobile Services LLC

  • Phone: (360) 324-3669

  • Email: info@legacymobileservices.com

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