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Terms & Conditions

TERMS OF SERVICE

Welcome to Legacy Mobile Services LLC. By accessing our website, submitting an inquiry, booking an appointment, or using our mobile automotive repair and diagnostic services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before authorizing service.

1. SCOPE OF SERVICES

Legacy Mobile Services LLC provides on-site mobile automotive diagnostics, routine preventative maintenance, and mechanical repairs. We operate strictly as a mobile-only service.

  • Service Limitations: We specialize in mobile diagnostics and light-to-medium mechanical repairs. To maintain quality control and mobile efficiency, Legacy Mobile Services LLC does not perform internal heavy engine teardowns or transmission overhauls.

2. PRICING, ESTIMATES, & BILLING

  • Hourly Labor Rate: All professional automotive mechanical and diagnostic labor performed by Legacy Mobile Services LLC is billed at a flat rate of $110 per hour plus parts.

  • Diagnostic & Service Call Minimum: Our minimum initial charge for any dispatch is $110, which directly covers our travel to your location and your vehicle's first hour of technical diagnostic labor.

  • Estimates: Preliminary pricing provided over the phone, via email, or through online web intake forms are strictly non-binding estimates based on customer descriptions. Final firm quotes are generated only after our on-site technical inspection or computerized scanning is complete. No additional repair work beyond the initial diagnostic hour will be executed without your explicit verbal or written authorization.

3. PAYMENT TERMS & LIENS

  • Immediate Payment Due: Payment in full is strictly required immediately upon the completion of services on-site. We accept all standard payment methods authorized at the time of your initial booking.

  • Non-Payment & Mechanical Liens: Failure to pay an invoice upon vehicle completion will result in immediate service termination. In strict accordance with Indiana state laws, unpaid invoices may result in the filing of a mechanic's lien against the vehicle, vehicle repossession, or collections processing. The vehicle owner will be held legally liable for all subsequent collection, storage, and legal fees.

4. ON-SITE WORKSPACE & SAFETY REQUIREMENTS

To ensure our technicians perform vehicle services safely and to professional industry standards, clients must provide an adequate work environment:

  • Workspace Requirements: The vehicle must be positioned on a safe, flat, stable, and legal surface (such as a private concrete/asphalt driveway, flat garage space, or designated commercial parking lot).

  • Right to Refuse Service: Legacy Mobile Services LLC reserves the absolute right to refuse service or cancel an appointment on-site if the workspace environment is deemed unsafe, unstable, exposed to hazardous public traffic, or in direct violation of local neighborhood zoning ordinances. If an appointment is cancelled due to an improper workspace, a $110 service call fee will still apply.

5. LIMITATION OF LIABILITY & PRE-EXISTING DAMAGE

  • Professional Standards: Legacy Mobile Services LLC utilizes professional, damage-free repair methods and factory-level diagnostic scanning equipment.

  • Exclusions: We are not liable for any pre-existing vehicle damage, hidden rust complications, or underlying mechanical/electrical failures that manifest during normal service delivery but were not directly caused by our labor. We are not liable for vehicle issues resulting from manufacturer defects, component age, normal wear and tear, or historic owner neglect.

6. CUSTOMER-SUPPLIED PARTS

To preserve safety and professional industry standards, Legacy Mobile Services LLC strongly discourages the installation of client-purchased components. If we agree to install customer-supplied parts:

  • Absolute Warranty Void: We offer zero warranty, zero guarantees, and zero refund policies on both our labor and the performance of customer-supplied components.

  • Incompatibility Billing: If a customer-supplied part is found to be incorrect, broken, or incompatible during installation, the client is fully responsible for our standard $110/hour labor rate for all time spent attempting the layout, plus any subsequent re-assembly time.

7. MODIFICATIONS TO TERMS

Legacy Mobile Services LLC reserves the right to modify these Terms of Service at any time without prior notice. Any updates will take effect immediately upon being posted to this page on our website.

CONTACT INFORMATION

If you have any questions, disputes, or inquiries regarding these Terms of Service, please contact us directly:

  • Business Name: Legacy Mobile Services LLC

  • Phone: (360) 324-3669

  • Email: info@legacymobileservices.com

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